JILIEVO Games Terms and Conditions

01General Terms

By accessing JILIEVO, registering an account, or using any available service, you are considered to have accepted these terms. The platform is intended for eligible Philippine adults aged 21 and above. You are responsible for confirming that online gaming is permitted under the laws that apply to you before using the service.

These terms form the agreement between JILIEVO and each user. They should be read together with the relevant game, payment, promotion, privacy, and responsible gaming policies. The operator may revise these terms when necessary, and the latest version published on the platform will apply from its stated effective date.

Philippine laws and the laws of your place of residence may apply to your use of JILIEVO. It is your responsibility to understand the rules in your location and use the platform only when you are legally permitted to do so. All gaming is subject to risk, so participate responsibly and never treat it as a source of guaranteed earnings.

02Account Registration

When opening a JILIEVO account, provide information that is accurate, complete, and up to date. We may review or close an account if the registration details are false or misleading. For more account and games information, visit JILIEVO.

• Only one account is permitted for each player. Duplicate accounts linked to the same player, device, IP address, bank account, or phone number may be rejected or disqualified under the applicable platform rules.
• Keep your username and password private at all times. Do not disclose your login details to anyone, and change your login and fund passwords regularly for better account security.
• Account credentials and personal account information must not be disclosed, lent, or shared with another person. You are responsible for activity completed through your account.
• Your account is personal to you and may not be sold, assigned, rented out, or transferred to another party.
• Enter valid contact details during registration, including an active mobile number and email address where requested. A mobile number may also need to be verified for selected account functions or promotions.
• Report unusual account activity, unfamiliar transactions, or suspected unauthorised access to customer support as soon as possible. Prompt reporting helps with the account review process.

For account or identity checks, JILIEVO may request additional documents at any time. Withdrawal access may be restricted or delayed while the requested verification remains incomplete.

03Age and Eligibility

JILIEVO services are for adults aged 21 and above in the Philippines. Anyone below the legal participation age must not register, play, deposit, or use any platform service.

Age or identity checks may require an accepted government-issued document, such as a national ID, passport, or driving licence, when requested. Providing false details can lead to account closure and further action under the applicable rules.

04Deposits and Payments

Available deposit channels can vary by location and account. The listed options include bank transfer, GCash, and other methods shown in the Member Center. Deposits generally start at ₱100 through other channels, while bank transfer deposits generally require at least ₱2,000; limits may reach ₱50,000 or ₱200,000 respectively, subject to the displayed channel rules.

• Use a payment method registered in your own name. The account holder details should match the information supplied for deposits and withdrawals.
• Depositing through another person’s bank account, e-wallet, or payment profile is not allowed and may result in transaction checks or account restrictions.
• Deposits are available around the clock. Balances are usually updated within five minutes, although processing time can vary by payment channel.
• JILIEVO does not charge a platform fee for deposits based on the available payment information. Always review the channel details before confirming a transaction, as external provider conditions may differ.
• Only use money you can afford to lose. Do not fund play with borrowed money, credit card debt, loans, or money needed for household and daily expenses.

05Withdrawal Policy

Withdrawal requests are available within the stated 24-hour service window. The minimum withdrawal is ₱200 and the daily maximum is ₱50,000. Payouts are often completed within 10 minutes, but the actual timing can depend on the selected payment gateway and any required checks.

• For safer payment control, withdrawals may need to be sent to a payment method linked to your account and consistent with the deposit information. Make sure your bank or payee details are correct before submitting a request.
• Bonus funds and related winnings cannot normally be withdrawn until the turnover requirement for the relevant promotion has been completed. Check the specific promotion terms before opting in.
• Withdrawal limits and account access can depend on the applicable account or payment rules. Confirm the current limit shown in your Member Center before requesting a payout; the published general daily maximum is ₱50,000.
• A withdrawal may be placed on hold while an unusual payment, account pattern, or other transaction is reviewed. This is a compliance and security check, not a promise of a particular processing outcome.
• Large withdrawals may take longer when additional identity, payment, or account verification is required. Submit clear and accurate information promptly if support requests documents.

JILIEVO does not charge a withdrawal fee according to the published withdrawal information. Processing times and any conditions applied by the selected payment gateway should still be checked before submitting a request.

06Bonuses and Promotions

Promotions may include welcome rewards, deposit offers, cashback, free spins, and other campaigns. Each offer has its own eligibility rules, turnover requirements, claim process, limits, and expiry date, so read the current promotion terms before joining.

• A welcome offer, where available, is generally limited to qualifying new members and may be claimed only once per player. Eligibility, reward value, and availability are subject to the current campaign terms.
• Some promotions have a stated claim or completion period, such as the 30-day validity shown for selected registration offers. Do not assume every bonus uses the same deadline; check the individual offer page.
• Turnover is not a single fixed figure across all promotions. Current examples include 5x, 7x, and 10x requirements for selected first-deposit rewards, while other offers may use different conditions. Confirm the exact multiplier before placing bets.
• Bonus balances are not automatically withdrawable as cash. Any applicable turnover, verification, game eligibility, expiry, and account requirements must be satisfied before a bonus or associated winnings can be requested for withdrawal.
• Bonuses cannot be combined unless the relevant promotion specifically allows it. Always review the offer rules before accepting more than one bonus.
• If bonus abuse or irregular activity is suspected, JILIEVO may cancel the affected bonus in line with its promotional terms.

07Game Rules

Games that use RNG technology are designed to produce random outcomes according to their published game rules. Results are not guaranteed, so review the individual game information before playing.

• If a technical interruption occurs during a game, the round and account records may need to be reviewed under the applicable game rules. Log in again to check the game history, and contact support if the result remains unclear.
• If you have concerns about a game result, check the available game history first and contact JILIEVO support with the relevant details.
• Breaking the game rules or attempting dishonest activity may lead to account suspension or closure, subject to the applicable platform terms.
• For live games, the dealer’s decision is final under the rules of that table and cannot be changed simply because a player disagrees with the outcome.
• Do not access the same account from multiple devices at the same time. Keep your login details private and use only your own account.

JILIEVO may temporarily take a game offline for maintenance, security, or operational reasons. Game availability can change, and no compensation is due for downtime unless the applicable terms state otherwise.

08Prohibited Activities

The following activities are strictly prohibited on JILIEVO. Serious or repeated violations may result in permanent account closure, balance restrictions, and referral to the appropriate authorities where required by law.

• Creating more than one account or using another person’s account is not allowed.
• Abusing a bonus, manipulating promotional requirements, or engaging in bonus hunting is prohibited.
• Money laundering, fraud, and transactions involving illegal funds are strictly forbidden.
• Using automated bots, scripts, or unauthorised software to play or interact with the platform is prohibited.
• Intentionally exploiting a game error, system weakness, or software bug is not permitted.
• Threatening, intimidating, or harassing other users is prohibited.
• Do not upload or attempt to introduce viruses, malware, or other harmful code to the platform.

09Account Closure Policy

JILIEVO may suspend or permanently close an account without prior notice where this is necessary to protect the platform, comply with the law, or enforce these terms.

• This may happen when the account holder breaches the platform terms and conditions.
• It may also apply when a user submits false information, misrepresents their identity, or attempts identity fraud.
• Suspicious, irregular, or potentially unlawful financial activity may lead to an account review, restriction, or closure.
• An account may be restricted or closed when required by a court order or an instruction from a competent government authority.
• Accounts that remain inactive for more than 12 months may be subject to review or closure under the applicable account rules.

You may request account closure at any time. If the account is not being closed because of a rule violation, you may be given an opportunity to withdraw an eligible balance before closure, subject to verification and any required turnover.

10Responsible Gaming Comes First

JILIEVO views gaming as entertainment, not a way to solve financial problems. Play for leisure, never because you feel pressured to recover money or meet personal expenses.

• Set a daily or monthly deposit limit that fits your budget, and do not increase it impulsively.
• Avoid chasing losses. Taking bigger risks after losing can make the situation worse, so pause and step away when play no longer feels enjoyable.
• If you need a break, request self-exclusion for a period from 24 hours up to six months, subject to the available account controls.
• If gaming is becoming difficult to control or affecting your money, work, relationships, or wellbeing, seek help from a qualified professional.
• For practical guidance on safer play, limits, and taking a break, visit the JILIEVO Responsible Gaming page.

11Privacy Policy

JILIEVO treats the protection of users’ personal information as a priority and does not sell personal information to third parties. Privacy Policy Read our Privacy Policy for more information about how personal data is collected, used, stored, and protected.

• Personal information is used only for legitimate service-related purposes, such as account administration, verification, payments, support, and platform security.
• Payment details are protected using security measures, including encryption, designed to help safeguard financial information during platform transactions.
• Personal information may be disclosed to the appropriate authorities when this is required by law or a valid legal process.
• You may request access to, correction of, or deletion of your personal information, subject to applicable requirements and verification.

21+ onlyChanges and Updates

JILIEVO may revise these terms and conditions when necessary. If material changes are made, notice may be sent to your registered email address or mobile number and posted on the website.

If you continue using the platform after an update takes effect, your continued use will be treated as acceptance of the revised terms. Please review this page regularly so you remain informed.